Shipping Policy

Processing Time

All orders are processed within 1–2 business days after payment confirmation. You'll receive an email notification once your order is packed and ready for dispatch.

Domestic Shipping

Nationwide delivery is not available yet.

• Estimated transit time: 7–8 business days from dispatch.
• Orders placed on weekends or public holidays are dispatched the next business day.

Delivery & Tracking

• Order tracking: as soon as your order ships, you'll get a tracking number via email/SMS to monitor your delivery in real time.
• Delivery attempts: our courier will make up to two delivery attempts. If you're unavailable, they may leave a notice with instructions to reschedule or pick up from a nearby point.

Quality & Care

• Premium packaging: every fabric order is wrapped in protective, eco-friendly materials to prevent creases or damage during transit.
• Inspection guarantee: before dispatch, each item undergoes a final quality check to ensure color accuracy and fabric integrity.

Lost, Damaged Or Tampered Orders

If your order is lost in transit or arrives damaged, please notify us within 5 days of the delivery date.

Email a photo of the damaged packaging/fabric to support@thefabriclounge.com.pk or WhatsApp us at 0331 5739928 for a swift resolution — either a replacement or refund.